Microsoft Windows (Wintel) Server Engineer

ROLES AND RESPONSIBILITIES 

. Assist in the implementation of approved policies and procedures for Windows 

operating system design, implementation and maintenance. 

. Provide input in the planning of Windows operating systems upgrades and deployment. 

. Provide support in the implementation and user acceptance testing of Windows 

operating systems. 

. Assist in the development of a proactive maintenance cycle for Windows 

operating systems and automate preventive/routine maintenance on systems. 

. Perform daily Windows operating system administration, including hardware & software 

upgrades. 

. Maintain backup of the Windows operating system network. 

. Ensure optimal performance of all applications running on Windows operating system 

environment in CUSTOMER through proactive tuning and preventive maintenance. 

ROLES AND RESPONSIBILITIES 

. Perform daily Windows systems checks and correct any issues. 

. Monitor Windows systems performance and recommend adjustments to 

system parameters to ensure optimum performance and response time. 

. Work with the User Support team to provide second level support to the end 

users and ensure timely resolution of Windows system problems. 

. Manage and resolve Mailboxes 

. Manage and support Lync 

. Liaise with relevant unit/ team/function in carrying out all relevant activities. 

. Attend team/divisional/departmental meetings as required. 

. Prepare/compile agreed periodic activity and performance reports for the a

ttention of the 

Manager, IT Operations Support. 

. Perform any other duties as assigned by the Manager, IT Operations Support. 

EDUCATION AND EXPERIENCE 

. First degree or equivalent in a relevant discipline. 

. Minimum of two (2) years relevant work experience.