大家好，华为亚洲项目组需要On Site DC 顾问，工作描述如下，请大家参阅，谢谢

Primary Role

This role sits within the data centre and IT support function of the Data Centre Operation team and

is  a key  role to  the on-going  success of the managed  service and  infrastructure  that supports  our customers. The role is an operational support services which require working on roster.

Key Accountabilities

•     Ensure that calls and shift logs are efficiently and accurately logged in sufficient detail, and is performed in a timely manner.

•     Report any anomalies, omissions, ambiguities, required changes or improvements to computer room and processing documentation via generating a Change Control form.

•     Demonstrates the ability to work a 24 x 7 rotating shift roster.

General Responsibilities

•     Provide the hotline services for NOC

•     Perform schedule operation tasks to cater for client specifications

•     Provide 24/7/365 support to customers on a rotating shift pattern

•     Cable patching according to specification

•     7x24 monitoring clients systems under operation management

•     Receive requests from customers to check and diagnose equipment and connectivity and work with customers to implement solutions

•     Carry out media/back up tape changes

•     Ensure an accurate record is kept of all work carried out

•     Ensure that CU buildings are clean, safe and secure by rigidly following safety and security procedures

•     Ensure adherence to all CU processes and procedures

•     Maintain a duty of care for everyone on site - immediately report any health and safety concerns, or anything unsafe or potentially dangerous to management and stop the work continuing

•     Monitor and check plant and equipment and escalate problems or anticipated problems to ensure continued provision of service

•     Provide offsite ad-hoc operation services to specific clients

•     Provide DR operation services to maintain the client services

Skills and Knowledge required (Essential Skill & Desirable Skill)

Essential Skill

•     With at least 2 years of working experience with the IT operation and managed hosting services

•     Strong communication skills for problem logging and listening to client requests

•     Strong understanding of information processing principles and practices

Desirable Skill

•     Good working knowledge of ITIL service management processes

•     Good knowledge of a very broad range of systems including UNIX, DBA, Middleware, Firewall,

Networks, Wintel, Linux, Storage, and how they inter-relate.

•     Good working knowledge of Systems Management principles and processes

Personal Attributes

•     Superior written and oral communication skills in English and Mandarin

•     Strong interpersonal and consultative skills.

•     Effective problem solving skills

•     Ability to effectively prioritize and delegate tasks

•     Experience leading and working in a team-oriented, collaborative environment.

•     Proven ability to work under pressure

•     Attention to detail

如有意向请大家发送简历到***********，***********，并请加我的QQ号****，及Tangent 工作群号****，谢谢

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